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Shipping Information
All orders are Fulfilled and shipped from Riyadh, Saudi Arabia.
WHERE WE SHIP TO
We’re happy to offer Delivery to full Saudi Arabia.
DOMESTIC SHIPPING METHODS
Please note: we do not ship to PO Boxes at this time.
Free delivery on orders 700 SAR and above.
We deliver within 1-3 working days. There might be delays in the delivery during holidays and Eid period.
INTERNATIONAL SHIPPING METHODS
Orders placed on Aloyoga.sa are only fulfilled in Saudi arabia, and we don’t offer international shipping
SHIPPING FAQ
What's my order status?
To lookup the status of your order, click here! If you have an aloyoga.com account, you can log in and view order status and tracking on the My Dashboard page, under recent orders. It typically takes 1-3 business days for an order to ship. If you need further assistance, please click here to email us.
How do I cancel my order?
Depending on the status of your order, we may not be able to cancel it. In order to best assist with your request, we recommend reaching out to us via phone or live chat for immediate assistance. If we are unable to cancel your order, we can always walk you through our easy returns process.
Can I exchange my order?
Our products are eligible for returns only.
I forgot to add an item to my order; can I make a change before it ships?
Once your order has been completed, the order goes almost immediately to processing, and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. Please place a new order on the website for the additional items. Remember, shipping is free!
Can I change the color/size of what I just ordered?
Once your order has been submitted successfully, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. Please contact us immediately to cancel the order. Otherwise, we’d be happy to start a return for you for the looks you didn’t mean to order.
Can I make a change to my billing or shipping address before my package ships?
You may change your shipping address after you place an order by contacting customer service below. Typically, you can only do this the same day an order was placed because items are shipping as fast as possible. If an item has already been processed for shipping, you may not be able to change the address. All address corrections are subject to review and can be declined following a security screening.
Why is my order not being delivered in the time estimated?
Shipping estimates are provided by Aramex, Jtexpress, Labaih, Laststep, or SLS. Usually withing 1-3 working days to full Saudi arabia.
Do you ship to PO Boxes?
No, we do not. If your order somehow passes our system with a PO Box address, this will cause delays.
